Question 1

What sort of bookkeeping do you provide?

Accepted Answer

Typically, services are performed once a month after the prior month has ended. We work behind the scenes on the books, recording the activity that has occurred on a scheduled time but of your choosing. We reconcile, review, and supply financial reports. The frequency of visits, the number of transactions, and the level of activity determine the price range.

Question 2

Do I need a bookkeeper if I already have an accountant? What’s the difference between the two?

Accepted Answer

Contrary to that, accountants and bookkeepers perform different tasks. A bookkeeper’s common responsibilities include (i) Compiling data on a day-to-day basis, (ii) Categorizing expenses within the ledger, (iii) Reviewing the overall ledger for accuracy, (iv) Reconciling bank statements against the overall ledger, (v) Generating financial statements. Accountants provide advisory services based on the updated ledgers provided by bookkeepers, such as: (i) Analyzing the company’s financial data, (ii) Preparing tax returns, (iii) Providing tax planning advice.

Question 3

How does a virtual bookkeeping service work?

Accepted Answer

Depending on the work schedule that you choose for the books to be updated, we perform bookkeeping services daily, weekly, twice monthly, monthly, quarterly, and annually. We handle tasks like online banking activity, payroll, paying bills, and reconciliations. If approved by the client, we access banking and master card accounts online. This enables the bookkeeper to grab statements, search check images, deposit details, and be ready to fill in a lot of missing details without having to ask the client for all the information. If you don’t feel comfortable with that, we'll rely on you to provide all the information.

Question 4

What is the price range for the services?

Accepted Answer

Since CDA believes in the quality of the work we provide, our price range depends on the requirements of the client and the scope of work.

Question 5

What sort of security do you have in place?

Accepted Answer

We understand your concern; the privacy of our customers is of utmost importance to us, and we won’t share your information with third parties. We have included a confidentiality clause in our service agreement. Any data that we are in contact with will be held in the highest confidence. We assure data encryption with passwords and data protection with firewalls.

Question 6

How can we send documents and business information to your office?

Accepted Answer

For your convenience, there are several ways clients can submit information: (i) Through our client portal, (ii) Office drop-off, (iii) Email, (iv) Snail mail.

Question 7

How are your services billed? Flat Fee or Hourly?

Accepted Answer

For regular bookkeeping service clients, we bill a flat fee with monthly advance payments.

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Xero Accounting Software

Key features you will come across when using Xero:

Invoice Management

Expense Tracking

Bank Reconciliation

Multi-currency Support

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