Net Promoter Score (NPS)

The Net Promoter Score (NPS) is a measure of customer loyalty and satisfaction. It is calculated by asking customers to rate their likelihood to recommend a company's product or service to others on a scale of 0 to 10. Customers who respond with a 9 or 10 are considered "promoters," while those who respond with a 7 or 8 are considered "passive," and those who respond with a 0 to 6 are considered "detractors." The NPS is calculated by subtracting the percentage of detractors from the percentage of promoters. A high NPS indicates that a company has a large number of loyal customers who are likely to promote the company's products or services to others.

What is Finanshels?

What is Finanshels?Setting up a good small-business bookkeeping system can be an involved process, especially if you’re not an experienced bookkeeper. Rather than spending enormous time and effort on getting your books up and running, consider turning to Finanshels for help. We’ll set up your bookkeeping system to ensure that your business is starting off right – and we’ll save you a huge amount of stress.Want someone to help you organize your bookkeeping system? Try Finanshels